Member savings | Join Pinnacle Club to enjoy direct booking perks, late check-out, and a welcome amenity
Pinnacle Hotel Whistler Village
Promo / Group Code
Book Now
Careers

Join the Team

Pinnacle Hotel at the Pier is a North Vancouver waterfront hotel known for warm hospitality and thoughtful service. We're always looking for thoughtful, service-driven people to join our team — across front desk, housekeeping, food & beverage, and hotel operations.

Why Pinnacle

Life on the North Shore Waterfront

Waterfront Workplace

Work steps from the Shipyards District with harbour views, transit, and Lonsdale Quay at your door.

Employee Rate Program

Discounted stays for you and your family at Pinnacle Hotels properties across North America.

Health & Wellness

Extended health, dental, and EFAP coverage for eligible roles, plus on-site fitness facility access.

Growth & Training

Cross-property training, leadership development, and clear paths to supervisory and management roles.

Open Positions

Currently Hiring

3 open roles · click to see details

Front Desk Agent

Guest Services · North Vancouver, BC
Full-Time

Room Attendant

Housekeeping · North Vancouver, BC
Full-Time

Line Cook — The Lobby Restaurant

Food & Beverage · North Vancouver, BC
Full-Time
Guest Services Full-Time North Vancouver, BC

Front Desk Agent

Be the first face of the hotel. Check guests in and out, handle reservations and inquiries, and create a memorable arrival experience for every guest.

Schedule: Rotating shifts including evenings and weekends

Responsibilities

  • Greet and welcome guests, process check-in and check-out efficiently and accurately.
  • Respond to guest inquiries by phone, email, and in person; resolve issues with discretion and care.
  • Process payments, post charges, and maintain accurate guest folios.
  • Coordinate with housekeeping and maintenance to keep rooms guest-ready.
  • Promote the Pinnacle Club loyalty program and upgrade opportunities at check-in.

Qualifications

  • 1+ year of customer service experience; hotel or hospitality background an asset.
  • Strong written and verbal English; second language a plus.
  • Comfortable with property management systems (Opera, OnQ, or similar).
  • Able to stand for full shifts and work weekends, holidays, and overnight as scheduled.
Apply for this role
Housekeeping Full-Time North Vancouver, BC

Room Attendant

Bring the comfort and warmth our guests count on. Prepare rooms to Pinnacle's standard every day, with attention to detail and care.

Schedule: Day shifts; weekends required

Responsibilities

  • Clean and prepare assigned guest rooms to Pinnacle standards, including bed-making, bathroom cleaning, and restocking.
  • Inspect rooms for maintenance or supply needs and report issues to the supervisor.
  • Maintain housekeeping carts and storage areas in clean, organized condition.
  • Adhere to all health, safety, and chemical-handling protocols.

Qualifications

  • Previous housekeeping experience preferred; we'll train the right candidate.
  • Physical stamina to lift, bend, and stand for extended periods.
  • Reliable, punctual, and detail-oriented.
  • Right to work in Canada.
Apply for this role
Food & Beverage Full-Time North Vancouver, BC

Line Cook — The Lobby Restaurant

Cook West Coast-inspired dishes in a busy hotel kitchen at The Lobby Restaurant. A great opportunity for a cook looking to build a career in a stable, high-volume environment.

Schedule: AM or PM shifts; weekends required

Responsibilities

  • Prep, cook, and plate breakfast, lunch, dinner, and weekend brunch service.
  • Maintain a clean, organized station and follow all food-safety procedures.
  • Work closely with the sous chef and head chef on daily features and seasonal menu changes.
  • Support banquet and event production as needed.

Qualifications

  • Red Seal certification or equivalent culinary training preferred.
  • FoodSafe Level 1 (current).
  • 2+ years line-cook experience in a high-volume restaurant or hotel kitchen.
  • Calm, organized, and able to thrive during peak service.
Apply for this role

Don't See Your Role?

Don't see your role listed? We're always glad to hear from talented hospitality professionals. Send us your resume and we'll keep you in mind as new opportunities open.

Send Your Resume